We want you to love your StephieChic purchase as much as we do, but in the instance that you don't, your happiness is our main priority. With that being said, we will happily accept any unworn jewelry, in original packaging within 14 days of purchase for a full refund. We do not cover the cost of return shipping.
For health reasons, all hair accessories and face masks are final sale.
All tie dye is custom made and is not exchangeable or returnable. Since pieces are one of a kind, no two items will be the same: please understand that designs and color will differ slightly from the pictures on our site. If you have questions on sizing and fit, please reach out - we'd be happy to assist!
Items from our "SALE" section are final sale and cannot be returned or exchanged.
If you've purchased something from our charity collection, that item is final sale. The goal of our charity collection items are to give back and donate 50% of proceeds to whichever cause we're highlighting that month. Thank you for your understanding.
For items that arrive damaged or broken, please email us directly at firstname.lastname@example.org.